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FAQ

Note: Shipping & Pickup will begin 4.1.21

01

How do I place an order?



Click on the item and throw it in the bag. The process is simple, just follow the steps and your done.

02

Payment and Shipping



Payment is processed through paypal. To avoid paypal fees, select the pay with a debit or credit card option. 

For local orders I suggest pick up. If you select shipping note, that we use UPS & USPS. Due to covid-19 shipping has been delayed. Once the post office has your items we can not control delivery times. Please allow grace and patience with the shipping process in PA. Standard Shipping is 3-5 business day but can take up to 14 business days with postal delays. 

Alternative Option: Luxury Pick Up Experience

Please select this option if you would like to pick up your frames and experience the Vew luxury experience in person!

03

Returns & refunds



Due to covid-19 there are no returns or refunds. In the event your frames are damaged, we will, upon inspection, exchange your frames. Any questions please email our customer support at vewluxuryeyewear@gmail.com